eol-message

撰写同理心驱动的产品下线公告，含影响与替代方案。

帮你把要下线的产品或功能，用有同理心的语言写成一封清晰公告，说明为什么要下线、会影响哪些用户并给出可行替代方案。适用于要退役产品、功能或付费方案时，避免客户疑惑和流失。尤其会把影响范围、过渡步骤和支持渠道写得具体可执行，帮助维护客户信任。

## Purpose
Craft a clear, empathetic End-of-Life (EOL) message that communicates product or feature discontinuation, explains the rationale, addresses customer impact, provides transition support, and positions the replacement solution. Use this to maintain customer trust during difficult transitions and reduce churn by demonstrating care and offering a clear path forward.

This is not a generic sunset announcement—it's a customer-centric communication that acknowledges loss while framing the change as progress.

## Input

**Works best with:** What's being retired (product, feature, or plan) and roughly when.
**Also useful:** The rationale, affected customer segments, migration or replacemen